Advancing patient care by improving the information exchanged between physicians and life sciences partners.

Team picture at MaRS Nucleus
2 KeyOps members at the Collision conference booth.
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There’s a common perspective that the healthcare system is clunky and slow to change. But we know we can do better. We believe through digital transformation of product insights and market knowledge we can improve the partnership between physicians and life science companies. That’s why we’ve created an ecosystem uniting software, a healthcare community and system decision makers for the betterment of patient care.


As physicians in Canada, Sam (Gastroenterologist) and Saeed (Cardiologist) were exhausted by typical life science engagements. Their lunches, and evenings were overtaken by long meetings and they struggled with creating more of a work-life balance. Through the pandemic in 2020, this was exacerbated with ‘Zoom fatigue’ and physicians were more fed up with how their time was being consumed. 

From this shift, KeyOps was born. It was founded on being more physician-centric. Less paperwork, more transparency, fair compensation and quick engagements. It was created to help physicians feel impactful by contributing their expertise in short bursts, and for life science companies to be more in tune with small market changes. 

Today, KeyOps has attracted hundreds of Canadian healthcare professionals with a stunning NPS score of >50 in 2021, and continually building trust with well-known life science partners.

2 KeyOps members at the Collision conference booth.
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Company Highlights

Learn more about KeyOps, what matters to us and our place in the health tech ecosystem.

Our Mission & Values

Built by true believers we are on a mission to improve patient care by leading the digital transformation of product insights and market knowledge exchanged between physicians and life science companies.  

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Human first
We lead with empathy and value diversity and inclusion 
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We recognize that medicine is a team sport
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We are clear and open in our communications with all stakeholders
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We are honest and trustworthy in all of our interactions
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We believe that technology is a force for good in improving healthcare 
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Customer Focus
We recognize that our customers are the reason we are here and are committed to listen and respond to their needs

Meet The Team


Dr. Sam Elfassy


Darren Anderson

Chief Commercial Officer
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Curtis Fichtner

VP Business Development
Erik Bracciodieta profile picture

Erik Bracciodieta

Customer Success Leader
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Nathan Sachs

Full Stack Developer
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Kimberlite Rusyn

Physician Marketing Lead
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Negin Mahaboob

Product Marketing Lead
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Gabriel El haddad

Software Development Intern

Open Positions at KeyOps

No roles open at the moment, sorry!

Are you a pharmaceutical or life science company looking for rich customer and market insights?

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