KOL advisory,
without the logistics.
Whether you're augmenting your existing advisory boards or reaching KOLs you couldn't get in the room, KoLab delivers deeper, more candid insights — asynchronously, at scale, and on your timeline.
One platform.
Two ways to win.
KoLab fits into your advisory strategy however you need it — extending what you already do in person, or replacing the parts that simply don't work.
Augment Your In-Person Advisory Boards
Already running live advisory boards? KoLab makes them more productive by handling the heavy lifting before and after — so your live time is spent on what matters most.
- Pre-meeting reading, alignment, and data review — delivered asynchronously before you're in the room
- Post-meeting discussion, follow-up probes, and document annotation to extend the conversation
- Engage more KOLs than the boardroom allows, without extra travel costs
- Every KOL responds independently — no dominant voices, no groupthink, just unfiltered perspective
Reach KOLs You Couldn't Get in the Room
Busy practices. Young families. Geographic spread. Some of your most valuable KOLs simply can't make it to in-person events — KoLab changes that, acquiring new KOLs at greater ROI.
- No travel, no scheduling conflicts — KOLs engage on their own schedule, any time zone
- Async format fits even the busiest physician calendar
- Reach geographically distributed KOLs without stretching your travel budget
- Without time pressure or social cues, KOLs think more deeply — yielding richer, more considered responses
Built for your research.
Intelligent at every step.
Mix and match configurable modules and activities based on your objectives — while AI works alongside your team throughout the engagement.
- Discussion boards
- Peer-to-peer chats
- Threaded Q&A
- Video distribution
- PowerPoint and document annotation
- Patient case review
- Patient support program review
- Polling
- Embedded or standalone surveys
- Real-time dashboards
- E-contracting for HCPs
- HCP recruitment
- Compliance honorarium processing
Intelligence built into every KoLab.
Three distinct AI capabilities work alongside your team — helping you engage smarter, steer better conversations, and surface insights as they emerge.
Envoy
An AI conversational interviewer that engages HCPs asynchronously — listening, probing, and adapting its questioning in real time based on the physician's specific clinical experience and responses.
- Adaptive Conversational Intelligence — Clinical LLMs power fluid, natural-language interviews with tailored follow-ups that uncover the why behind physician behaviour.
- Asynchronous Convenience for HCPs — Physicians participate anytime, anywhere — on any device, on their own schedule.
- Enterprise Grade Compliance — Built to pharma compliance standards — AE detection, data privacy and anonymization protocols, all built in.
AI Moderation Assistance
During your KoLab, AI generates real-time recommendations for the human moderator — helping your team ask better questions and surface what matters most.
- Probe suggestions when responses stay surface-level
- Flags areas of emerging consensus or divergence
- Identifies quiet voices that haven't fully contributed
- Recommends when to rebalance or redirect
AI Results Reporting
Summaries begin generating the moment your KoLab goes live — access interim results and analyze as the KoLab progresses. No waiting for the engagement to close.
- Executive summary — high-level synthesis of key findings & recommendations
- Activity level — themes, consensus, and divergence
- Participant level — engagement depth and contribution
KoLab on your terms.
Run a focused, point-in-time engagement — or build an ongoing KOL advisory community that you can return to throughout the year.
A focused engagement,
when you need it.
Commission a single KoLab to address a specific research question — a product launch, a messaging test, a guidelines feedback session, or a clinical trial protocol design.
- Pre-launch KOL advisory on a new indication or therapy area
- Supplementing an in-person board with digital pre-work or follow-up
- HCP material review and feedback before a global rollout
- Patient case development, PSP review, or medical education feedback
- Running a larger advisory community than the boardroom can fit
Your KOLs,
on speed dial.
A longitudinal model that keeps the same group of KOLs engaged across 12 months. Whenever something unexpected happens — your advisory community is ready.
- Continuous access to a trusted KOL panel without recruiting from scratch each time
- Run as multiple discrete KoLabs or one continuously updated engagement
- Track how views evolve as market conditions or clinical data changes
- Risk mitigation for the unexpected — a rapid-response channel when you need it
You bring the questions.
We handle everything else.
KeyOps manages the full operational lifecycle of every KoLab — so your team can focus on the insights, not the logistics.
HCP Recruitment
Target-list or profile-driven recruitment from our peer-referred HCP network — matched to your indication, geography, and research objectives.
Contracting
Compliant KOL agreements handled end-to-end. Built into our price — no additional fees, no back-and-forth on your side.
Honorarium Processing
HCP compensation managed and processed by KeyOps. We take care of the admin so KOLs get paid promptly and compliantly.
Moderation & Analysis
A dedicated Customer Success team manages content distribution, active moderation, and insight synthesis — from first question to final output.
The advisory board,
reimagined.
See how KoLab compares to traditional in-person advisory boards across the dimensions that matter most.
| Traditional Advisory Board | KoLab | |
|---|---|---|
| Format | In-person, synchronous | Asynchronous |
| Geography | Limits who can participate | No geographic constraints |
| Group dynamics | Loudest voice often dominates | Every participant responds independently and without time pressure — leading to more considered, meaningful responses |
| Logistics overhead | High — travel, venues, scheduling, catering | Managed digitally by KeyOps |
| Engagement frequency | 1–2 times per year — the market won't wait for your next scheduled board | Continuous access to your KOL advisory group whenever your strategy demands it |
| Time to insights | Months from planning to output | Days to weeks |
| Analysis | Manual debrief and write-up | AI-generated summaries & recommendations, updated in real-time |
| Audit trail | Requires separate note-taking effort | Full PDF transcript — built-in compliance artifact |
| Ongoing access | One-off event | Long Running KoLab — continuous access over 12 months |
"KeyOps took the time to understand our brand, helped manage my engagements from end-to-end, and definitely felt like a part of my team."
See KoLab
in action.
Grab 20 minutes with our team. We'll show you how KoLab fits your advisory strategy — whether you're augmenting what you already do or reaching KOLs you've never been able to engage before.